Privacy Policy
What happens to the details you give Regent Roofing through this website, and the choices you have.
About This Policy
Regent Roofing is a roofing business run by a sole trader at 1 Manor Park, Blackwell Road, Burcot, Bromsgrove, Worcestershire, B60 1GX. The owner is the data controller for any personal details sent through this website. Questions about this policy can be sent to [email protected] or asked by phone on 0800 151 2875.
Quote Requests & Enquiries
A quote request sends the details typed into the form: your name, phone, email, postcode, chosen service and any message. They are used to reply, to arrange a visit to the property and to prepare a quote, and for nothing else.
The form is processed because you ask for it to be (the consent box) and because it is a step towards a possible contract with you. The details travel by secure email, are never sold, and are not shared for anyone else's marketing.
Messages sent by WhatsApp or email are handled the same way. If an enquiry does not turn into a job, it is deleted after it has been answered; records of completed work are kept only as long as the law requires.
Cookies & Third Parties
The site sets only the cookies it needs to run, including one that remembers the choice you make in the cookie banner. The map on the home page is provided by Google, which may read or refresh its own preferences cookie where your browser allows. Every cookie is listed in the banner, which you can reopen at any time. If optional cookies such as analytics are ever added, the banner will ask before any of them are set.
Your Rights
You may request a copy of the personal data held about you, ask for it to be corrected or erased, or withdraw your consent, using the contact details above. If you are unhappy with how your data has been handled, you can raise a complaint with the ICO (ico.org.uk).